Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the website located at martell.group and the services provided by Martell Group ("Martell Group," "we," "us," or "our"). By accessing our website, using our services, or opting in to our SMS program, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our services.

Martell Group provides AI-powered performance optimization, call tracking, campaign optimization, and analytics services for marketing campaigns. We may modify, suspend, or discontinue any part of our services at any time with or without notice.

By providing your mobile phone number and opting in, you consent to receive text messages from Martell Group at the number provided. Messages may include account notifications, appointment reminders, service updates, customer support responses, and, where you have separately consented, marketing messages.

• Program description: Martell Group SMS notifications and customer care messaging.
• Message frequency: Message frequency varies based on your activity and preferences.
• Message and data rates may apply. Standard messaging and data rates from your wireless carrier may apply to messages you send and receive. Contact your carrier for details about your plan.
• Opt out: You can cancel at any time by replying STOP to any message. After you send STOP, we will send one final message confirming you have been unsubscribed, and you will no longer receive SMS messages from us. To rejoin, opt in again as you did the first time.
• Help: Reply HELP to any message for assistance, or contact us at hello@martellgroup.com or +1 (555) 123-4567.
• Consent not required for purchase: Consent to receive SMS messages is not a condition of purchasing any goods or services from Martell Group.
• Carrier liability: Wireless carriers are not liable for delayed or undelivered messages.
• Privacy: We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy for details on how we handle your information.

You represent that you are the owner or authorized user of the mobile phone number you provide and that you are at least 18 years of age. If you change or deactivate your mobile number, you agree to notify us promptly.

You agree not to:

• Use our services for any unlawful purpose or in violation of any applicable law or regulation.
• Attempt to gain unauthorized access to our systems, networks, or data.
• Interfere with or disrupt the integrity or performance of our website or services.
• Copy, modify, distribute, or reverse engineer any part of our services without permission.

All content, trademarks, logos, software, and materials on our website and in our services are the property of Martell Group or its licensors and are protected by intellectual property laws. You may not use them without our prior written consent.

Our website and services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our services will be uninterrupted, error-free, or secure.

To the fullest extent permitted by law, Martell Group and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or related to your use of our website or services.

You agree to indemnify and hold harmless Martell Group from any claims, damages, losses, or expenses, including reasonable attorneys' fees, arising from your use of our services or violation of these Terms.

These Terms are governed by the laws of the State of New York, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in New York, NY.

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the revised Terms.

If you have questions about these Terms, contact Martell Group at: